Effective Date: 22.10.2025
Company: Glow Flow IV
Location: Woodland Hills, California, U.S.A.

1. Introduction

By accessing or using our website, booking our services, or purchasing our injection kits, you agree to these Terms and Conditions (“Terms”). Please review them carefully before use.

2. Services and Products

• We provide in-home IV therapy and injection services across California.
• We also offer injection kits shipped with instructions for home use.

Payments are securely processed by PayPal, and we do not store card or banking details.

3. Medical Disclaimer

Our services and kits are not a substitute for professional medical advice. Always consult your doctor before starting IV or injectable therapy. By booking or purchasing, you confirm that:

• You are 18 years of age or older.
• You have disclosed relevant medical information.
• You accept responsibility for following all usage instructions.

4. Cancellations and Rescheduling

• You may reschedule an appointment up to 24 hours before your booking without a fee.
• Cancellations under 24 hours or missed appointments may incur a fee.
• Glow Flow IV reserves the right to reschedule services for operational or safety reasons.

5. Refunds and Returns

Refunds and returns are handled according to our Refund and Returns Policy, available on this website.

6. Website Use and Analytics

Our website uses:

• Google Tag Manager – for managing tags and monitoring conversions
• Meta (Facebook) Pixel – for measuring ad performance and remarketing
• Cookies and related technologies – for optimizing user experience

We collect non-identifiable data such as:

• IP address, browser type, and device ID
• Pages visited and actions taken (e.g., “Book Now” clicks)
• Conversion events (e.g., completed purchase or form submission)

This helps us analyze engagement, improve service quality, and refine advertising. You may choose to disable cookies or ad tracking through your browser. All data processing complies with California Consumer Privacy Act (CCPA).

7. Limitation of Liability

Glow Flow IV is not liable for indirect, incidental, or consequential damages. Our total liability for any claim will not exceed the amount paid for the specific service or kit.

8. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflicts of law. Disputes will be handled in the courts of Los Angeles County, California.

9. Changes to These Terms

We may update these Terms from time to time. The date above reflects the most recent revision. Your continued use of our website constitutes acceptance of any changes.

10. Contact

For questions or legal notices, contact:
+1 (424) 250-2200
info@glowflowiv.com